Support Center
Auric Systems International offers unlimited pre-installation and implementation support for all of our products Monday thru Friday From 8:00 AM to 6:00 PM Eastern Time
Email Support:
The Support mailbox is checked regularly. We usually respond the same day, never later than the next business day. For faster service, please provide your serial number. It's in the About box under the Help menu.
Telephone Support:
Our experienced telephone support team is available Monday thru Friday From 8:00 AM to 6:00 PM Eastern Time. Call 603-924-6079.
Emergency support is utilized by merchants with active support and maintenance in place.
Urgent after-hours support: Call 603-924-6079 X 320
Please leave a message that includes the product name, your name, company name, a phone number and email where we may contact you in response to your urgent need. Please have your serial number handy. The serial number is found in the About box under the Help menu of your Auric Product.
Our support team will be automatically dispached to be in touch with you by phone.
Our CN!Express,Trevance,AKMP/n-key,PaymentVault all optionally run a number of logs. If those logs are available, email us the current logs associated with the time your incident occured to Support@AuricSystems.com often those logs lead to expedited resolution resonse.
General:
Change Logs:
See what has changed from version to version.